Journal of Computers, Mechanical and Management

Y. Sagir, A. T. Yahya, A. U. K. Naisa, Artificial intelligence and ICT systems for promoting inclusive, equitable, and quality education, Journal of Information and Communications Technology: Algorithms, Systems and Applications, 2025, 1(2), 25311, doi: https://doi.org/10.64189/ict.25311.

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Abstract

The global demand for inclusive, equitable, and quality education, as articulated in Sustainable Development Goal 4 (SDG 4), has intensified the search for innovative solutions that address barriers to learning. Artificial Intelligence (AI) and Information and Communication Technology (ICT) systems have emerged as transformative tools with the potential to reshape educational landscapes, enhance access, and promote equity. This Study examines the role of AI and ICT in advancing inclusive and quality education, focusing on their applications in personalized learning, accessibility for marginalized groups, and the reduction of systemic inequities. Through a review of existing literature, global case studies, and theoretical frameworks such as digital inclusion and constructivist learning, the study highlights both opportunities and challenges of integrating emerging technologies into education. Findings suggest that AI-driven adaptive learning platforms, ICT-enabled remote learning solutions, and assistive technologies can significantly improve educational outcomes. However, concerns about ethical use, digital divides, infrastructural gaps, and algorithmic bias must be addressed to ensure these tools fulfill their promise of equity and inclusivity. The study concludes with recommendations for policymakers, educators, and technology developers to create enabling environments that harness AI and ICT responsibly for sustainable educational development.

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Novelty statement

This study examines the role of AI and ICT in advancing inclusive and quality education, focusing on their applications.